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October 2026

Gift Aid – Agency Agreement

Dear Donor,
 
Thank you for bringing your goods to RSPCA Stort Valley Branch for sale.
Due to an administrative error, the agency agreement was missing when you signed up with RSPCA Stort Valley Branch as a gift aider. As a result of this, we are contacting you to advise you of the agency agreement. Please contact us within 21 days of receipt of this notice/letter, either by email giftaid@rspcastortvalley.org.uk or by post to: 2, The Dells, South Street, Bishops Stortford CM23 3AB if you do not agree with the terms below. If we do not hear from you within 21 days, we will assume you agree to the terms below. 
 

Appointment of agent

I appoint RSPCA Stort Valley Branch to act as my agent in selling goods belonging to me. I understand and agree that:

  • I own the goods that I provide to RSPCA Stort Valley Branch for sale and confirm that I obtained them lawfully.

  • I am providing the goods as a private individual and am not acting in the course of a trade or business.

  • I retain legal and beneficial ownership of the goods until they are sold.

  • I am not donating the goods themselves to RSPCA Stort Valley Branch. I am appointing RSPCA Stort Valley Branch as my agent to sell the goods on my behalf.

  • RSPCA Stort Valley Branch will attempt to sell the goods on my behalf in accordance with its normal procedures.

  • RSPCA Stort Valley Branch may determine the method, location and selling price of the goods in accordance with its normal procedures and with the aim of achieving a reasonable sale.

  • I have the right to receive the net sale proceeds from the sale of my goods, subject to the Method A arrangements set out in this agreement.

  • RSPCA Stort Valley Branch may decline to sell goods that it considers unsuitable for sale.

Commission

RSPCA Stort Valley Branch will charge a commission of 2% of the gross sale proceeds for acting as my agent. As RSPCA Stort Valley Branch is VAT registered, VAT will be charged on the commission at the applicable rate. The commission and VAT charged on the commission will be deducted from the gross sale proceeds when calculating the net sale proceeds. Any change to the commission rate will be notified to me before the new rate applies to goods subsequently provided for sale.

Goods which cannot be sold

I authorise RSPCA Stort Valley Branch to dispose of, recycle or otherwise deal with goods which, in its reasonable opinion:

  • have no reasonable saleable value;

  • cannot reasonably be sold;

  • have not sold within a reasonable period; or

  • cannot be processed through the Retail Gift Aid scheme.

I understand that such goods may not be returned to me.

Donation of Net Sale Proceeds – Method A

I agree that net sale proceeds of up to £100 in total in each tax year (6 April to 5 April) from the sale of my goods will be donated to RSPCA Stort Valley Branch. Net sale proceeds are the gross sale proceeds after deduction of the agreed commission and VAT charged on that commission. I understand that RSPCA Stort Valley Branch does not have to contact me before claiming Gift Aid on net sale proceeds where my cumulative net sale proceeds in a tax year are £100 or less. If my cumulative net sale proceeds exceed £100 in a tax year, RSPCA Stort Valley Branch will contact me and give me at least 21 days to tell the charity if I do not wish to donate the amount above £100. If I do not tell RSPCA Stort Valley Branch within that 21-day period that I wish to receive the proceeds above £100, I understand that RSPCA Stort Valley Branch will treat those proceeds as donated to the charity and, subject to the Gift Aid rules, claim Gift Aid on them. I understand that I am responsible for notifying RSPCA Stort Valley Branch if I no longer wish to donate any amount that has not yet been treated as a Gift Aid donation.

Gift Aid and Tax

I understand that Gift Aid can only be claimed on amounts that I donate to RSPCA Stort Valley Branch. I understand that the amount on which Gift Aid is claimed will be the net sale proceeds after deduction of the agreed commission and VAT charged on the commission. I understand that I must have paid sufficient UK Income Tax and/or Capital Gains Tax in the relevant tax year to cover the Gift Aid claimed on my donations. If I have not paid sufficient tax to cover the Gift Aid claimed, I understand that I may be liable to pay the difference to HM Revenue & Customs.

End-of-Tax-Year Statement

RSPCA Stort Valley Branch will provide me with a statement showing the net sale proceeds from the sale of my goods for the relevant tax year. The statement will normally be provided by 31 May following the end of the tax year. Where my total net sale proceeds for a tax year are less than £20, RSPCA Stort Valley Branch may use the Gift Aid de minimis provision. In that case, a statement does not have to be provided every year and may instead be provided at least once every three years, or sooner if my net sale proceeds reach £20 or more. I may request a statement of my net sale proceeds at any time. The statement is provided to allow me to check the amount of Gift Aid claimed and my tax position. It does not create a right to reclaim amounts that have already been donated to RSPCA Stort Valley Branch.

Retail Gift Aid Administration

RSPCA Stort Valley Branch uses Wil-U Solutions Limited as an external service provider to assist with the administration and processing of Retail Gift Aid. I understand that my personal information and information about the sale of my goods may be shared with Wil-U Solutions Limited for the purpose of administering Retail Gift Aid and processing Gift Aid claims. My information will be handled in accordance with the RSPCA Stort Valley Branch Privacy Notice.

Cancellation

I may cancel this Gift Aid declaration and/or this agency agreement at any time by notifying RSPCA Stort Valley Branch. RSPCA Stort Valley Branch may terminate this agency agreement by notifying me. Cancellation will not affect any Gift Aid claim relating to donations that were validly made before cancellation.

Agency Agreement Confirmation

If we do not hear from you within 21 days of sending you this notice, we will assume that you agree to the following:

I understand that RSPCA Stort Valley Branch is acting as my agent to sell my goods.

I understand that I am not donating the goods themselves to RSPCA Stort Valley Branch.

I understand that I retain ownership of my goods until they are sold.

I understand that I have the right to receive the net sale proceeds, subject to the Method A arrangements set out in this agreement.

I have read and understood this Agency Agreement.

Thank you.

RSPCA Stort Valley Branch – 233908

July 2026

JULY / AUGUST OPENING HOURS

We will be open / closed the following days:-

Wednesday 15th – 10-3:30pm

Thursday 16th – 10-3:30pm

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Monday 20th July – CLOSED

Tuesday 21st July – CLOSED

Wednesday 22nd – CLOSED

Thursday 23rd – OPEN 9am – 5:30pm

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Monday 27th July – CLOSED

Tuesday 28th July – OPEN 9am – 5:30pm

Wednesday 29th – CLOSED

Thursday 30th – OPEN 9am – 5:30pm


Monday 3rd August – CLOSED

Tuesday 4th August – CLOSED

Wednesday 5th August – OPEN 9am – 5:30pm

Thursday 6th August – CLOSED

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Monday 10th August – CLOSED

Tuesday 11th August – CLOSED

Wednesday 12th August – CLOSED

Thursday 13th August – OPEN 9am – 5:30pm

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Monday 17th August – OPEN 9am – 5:30pm

Tuesday 18th August – CLOSED

Wednesday 19th August – CLOSED

Thursday 20th August – OPEN 9am – 5:30pm


Monday 24th August – CLOSED

Tuesday 25th August – CLOSED

Wednesday 26th August – CLOSED

Thursday 27th August – OPEN 9am – 5:30pm


Monday 31st August CLOSED – BANK HOLDIAY

December 2025

Christmas Closure dates

Merry Christmas to all our clients. 

Please note our opening hours over the festive period is as follows.   

You will need to ensure you have sufficient medication for your animals to cover ahead of christmas.

Monday 22nd – Open 9:30am – 4:30pm

Tuesday 23rd – Sunday 28th – CLOSED

Monday 29th – Open 9:30am – 5:30pm

Tuesday 30th – Monday 5th January – CLOSED

Tuesday 6th Jan – RE-OPEN Open 9:30am – 2pm

October 2025

OCTOBER CLOSURE DATES

Monday 27th October – NO VET – PRESCRIPTION COLLECTIONS ONLY 10AM to 2PM

Tuesday 28th October – NO VET – CLOSED

Wednesday 29th October – NO VET – CLOSED

Thursday 30th October – OPEN 9AM – 5PM

September 2025

SEPTEMBER OPENING TIMES

Monday 1st – Open 10-2pm for prescription collections only

Tuesday 2nd – NO VET CLOSED

Wednesday 3rd – OPEN 10am – 3:30pm

Thursday 4th – Open 10am – 3:30pm


Monday 8th – Open 10-2pm for prescription collections only

Tuesday 9th – OPEN 10am – 3:30pm

Wednesday 10th – OPEN 10am – 3:30pm

Thursday 11th – Open 10am – 3:30pm

Open as usual Monday – Thursday 10-3:30pm for the rest of the month

July 2025

AUGUST OPENING DAYS & TIMES

Monday 4th – NO VET – open 10-2pm for prescription collections 

Tuesday 5th – NO VET CLOSED ALL DAY

Wednesday 6th – NO VET – open 10-2pm for prescription collections

Thursday 7th – NO VET – open 10-2pm for prescription collections

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Monday 11th – NO VET – open 10-2pm for prescription collections 

Tuesday 12th – NO VET CLOSED ALL DAY

Wednesday 13th – OPEN 9-5pm

Thursday 14th – NO VET – open 10-2pm for prescription collections

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Monday 18th – NO VET – open 10-2pm for prescription collections 

Tuesday 19th – OPEN 10-3:30pm

Wednesday 20th – OPEN 9-5pm

Thursday 21st – NO VET – open 10-2pm for prescription collections

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Monday 25th – BANK HOLIDAY – CLOSED 

Tuesday 26th – NO VET CLOSED

Wednesday 27th – OPEN 9-5pm

Thursday 28th – NO VET – open 10-2pm for prescription collections

Contact the Clinic

Contact us on 01279 306058 or email: clinic@rspcastortvalley.org.uk

Our phone and email address are only monitored when the clinic is open

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