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Our Clinic

The Clinic and Advice Centre is situated at 23 The Stow, Harlow, Essex CM20 3AN

The Stort Valley Branch is run totally by volunteers and we are a separately registered charity & branch of the RSPCA, primarily responsible for raising our own funds locally.  As a branch we fundraise by various events and collections, which enable us to provide a clinic staffed by a qualified Veterinary Surgeon for people on a means tested benefit. We also have an advice centre that you can telephone or call in to obtain advice on the care of animals, shelters and rescue centres, etc.

Our branch area extends from Saffron Walden Essex to Broxbourne, Hertfordshire, including Bishop’s Stortford, Harlow and the villages surrounding this corridor.


We have now introduced an appointments system for veterinary clinic sessions

 


New Opening Times

Vet Clinic:

Monday 10.30am – 3.30pm

Tuesday 10.30am – 1.30pm

Thursday 12pm – 3pm

Advice Centre:

Tuesday 1.30pm – 3.30pm

Wednesday 10am – 1pm

Thursday 10am – 12pm


New clients

We are now asking new clients, where possible, to register on Monday, Tuesday and Thursday afternoons between 1pm – 3pm, before attending the clinic to see the vet.


Qualifying benefits

The clinic is for people in receipt of state benefits, this includes Job Seekers Allowance, Employment Support Allowance, Disability Living Allowance, Personal Independence Payment, Universal Credit and Working Tax Credit, any of which must also be accompanied by an element for Housing Benefit and/or Council Tax Support.  Individuals on a low income and receiving Housing Benefit and/or Council Tax Support, or senior citizens in receipt of a State Pension, are also eligible to use our services.


Who we will see

We recognise that some of our neighbouring branches don’t have RSPCA clinics, so we are prepared to see clients from outside our branch area (in our neighbouring branch areas).  Hopefully this will help many more animals and their owners from the surrounding areas.

We do not have operating or X-ray facilities, if these are required then a referral to a private vet will be given.

If the client is from outside our branch area and is needing financial assistance towards a procedure at a private vet, then Stort Valley will have to direct them back to their own branch administration for this.

You can check as to whether you are inside our branch area on our postcode List & maps.

Postcode List & Maps


Consultation Charges

There is a consultation charge payable at each visit to see the vet:

From 1st March 2016 Dog, Cat and Exotics 1st Consult charge rose to £15

1st Consult Return Visit within one month 6 monthly Flea Check or Medication Review
Dogs £15 £12 £5
Cats £15 £12 £5
Rabbits £10 £8
Small Furries £7 £5
Exotics £15 £12
Nails Cut £5

 

PLEASE NOTE:

WE ARE UNABLE TO SELL FLEA AND WORM TREATMENTS UNLESS

THE VET IS IN ATTENDANCE

You may phone us to order your requirements and collect when the Vet is in attendance.

All drugs are charged at cost  –   We treat all wildlife free of charge

We are unable to accept Debit/Credit Card Payments – all costs must be paid by Cash or Cheque


Neutering Vouchers

We offer subsidised neutering of Cats, Rabbits and Staffordshire Bull Terriers and Staffordshire Bull Terrier Cross dogs by way of vouchers to the following qualifying groups of people.

To qualify for assisted neutering you must be in receipt of at least one means tested benefit, this now also includes Working Family Tax Credit,  or a senior citizen in receipt of state pension.

Vouchers can be purchased during Clinic/Advice Centre opening hours on Tuesday or Thursday afternoon.

Proof of Benefit MUST be shown when applying for a voucher.

Cat Neutering

Cats from £10 each for male or female
The cat neutering vouchers can be used at the followings vets:

£10 – Kew Vets, Walton Lodge and Vets4Pets, Harlow

£15 – Mercer & Huges and Bishop’s Stortford Veterinary College

Staffordshire Bull Terrier & Staffie Crossbreed Neutering

Staffordshire_Bull_Terrier_Neutering

To register a Staffordshire Bull Terrier or any Staffie Crossbreed of dog with us you must first agree to have it neutered. Please help stop the destruction of healthy animals; our shelters are full to bursting point with unwanted Bull breed dogs.

We are running a campaign to assist financially with the neutering of these dogs.

Staffies & Staffie Crossbreeds £30 each for male or female.

Find out more…

Rabbit Neutering

Help to reduce the numbers of unwanted or unexpected litters and the numbers of rabbits in shelters

We offer subsidised neutering vouchers to people on a means tested benefit

Rabbits £10 each for male or female

The vouchers can be used at the following vets: J A C Kew & Vets4Pets, Harlow


Microchipping

Dog owners are required by law to have their pets microchipped.

We offer microchipping of cats and dogs to the general public (individuals do not need to be in receipt of benefits) at £10 per animal.

Microchipping involves inserting a microchip under the skin of your pet and is a reliable method of identification so long as contact details are kept up-to-date.

This is not an alternative to a dog collar:

  • Every dog in a public place is required to wear a collar with the name and address of the owner attached to it.
  • The owner or any person in charge of it, is guilty of an offence if it is not wearing a collar and tag and the dog will be treated as a stray if found.

This service is generally available when the clinic is open.

Staff are able to scan stray animals which are brought to the clinic.


Vaccinations

We are now offering a cat/dog vaccination service to clients of our Clinic.  To be able to use this service, you must meet the eligibility criteria for clients of our Branch.

For more information regarding vaccinating your pets, please refer to RSPCA Vaccinating Your Pet advice.

CAT  VACCINATION

FULL COURSE, including Leukemia  (includes general healthcheck) – £37.00

BOOSTER, including Leukemia  – £22.00

DOG VACCINATION

FULL COURSE, excluding kennel cough (includes general healthcheck)  – £40.00

BOOSTER – £24.00

KENNEL COUGH – £10.00, when vaccination is given with the FULL COURSE or BOOSTER vaccinations

clinic13

Have you seen Gizmo?

Gizmo

gizmo

Gizmo has been missing from the Long Leys area of Harlow since February

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Contact the Clinic

Contact us on 01279 306058 or email: rspcastortvalley@ntlbusiness.com

Our phone and email address are only monitored when the clinic is open

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