The Clinic and Advice Centre is situated at 23 The Stow, Harlow, Essex CM20 3AN
The Stort Valley Branch is run totally by volunteers and we are a separately registered charity & branch of the RSPCA, primarily responsible for raising our own funds locally. As a branch we fundraise by various events and collections, which enable us to provide a clinic staffed by a qualified Veterinary Surgeon for people on a means tested benefit. Please note that we are a limited service provider and do not have operating or imaging facilities; clients must also be registered with a primary care provider who is able to offer services outside of our scope of practice. We also have an advice centre that you can telephone or call in to obtain advice on the care of animals, shelters and rescue centres, etc.
Our branch area extends from Saffron Walden Essex to Broxbourne, Hertfordshire, including Bishop’s Stortford, Harlow and the villages surrounding this corridor.
Monday 10.30am – 3.30pm
Tuesday 10.30am – 3.30pm
Wednesday 10.00am – 3.30pm
Thursday 10.00am – 3.30pm
We are a limited service provider and do not have operating, imaging facilities etc. Therefore, clients must also be registered with a veterinary practice able to offer the full range of veterinary services.
The clinic is for people in receipt of a means tested benefit; this includes Income Based Job Seekers Allowance, Income Based Employment Support Allowance, Housing Benefit, Universal Credit and Working Tax Credit. Senior citizens in receipt of a State Pension are also eligible to use our services.
Who we will see
We recognise that some of our neighbouring branches don’t have RSPCA clinics, so we are prepared to see clients from outside our branch area (in our neighbouring branch areas). Hopefully this will help many more animals and their owners from the surrounding areas.
We are a limited service provider and, as such, do not have operating, imaging facilities etc. If these are required then the client must contact their primary care provider; the client will be responsible for any costs incurred at that practice.
If the client is from outside our branch area and is needing financial assistance towards a procedure at a private vet, then Stort Valley will have to direct them back to their own branch administration for this.
You can check as to whether you are inside our branch area on our postcode List & maps.
There is a consultation charge payable at each visit to see the vet. From 1st August 2020 these charges will increase to:
|1st Consult||Return Visit within one month||Annual Health Check|
WE ARE UNABLE TO SELL FLEA AND WORM TREATMENTS UNLESS
THE VET IS IN ATTENDANCE
YOUR PET WILL ALSO NEED TO HAVE AN ANNUAL HEALTH CHECK
You may phone us to order your requirements and collect when the Vet is in attendance.
We treat all wildlife free of charge
We are now able to accept Debit/Credit Card Payments
What to do if your pet is unwell outside of these hours
If your pet is registered at this clinic, and also with another local vet, and you have an emergency when we are closed please contact that vet in the first instance, who should offer an out of hours service to clients registered at their practice.
If you are registered at this clinic, but not yet registered with another local vet, please contact our emergency service provider Forest Veterinary Centre Hospital in Epping on 01992 575790
Please note that Forest Veterinary Centre is a private veterinary practice, who provide our out of hours, night time and weekend emergency services and their charges will therefore be significantly higher than the subsidised charges made at our clinic. Clients are responsible for payment of all fees in full at the time of the treatment.
If you are not registered with this clinic and have an emergency when we are closed, you will need to contact the RSPCA National Line on 0300 1234 999.
The RSPCA main website also has useful information on how to find or call a vet Find a vet for treatment, advice and emergencies
We offer subsidised neutering of Cats, Rabbits and Staffordshire Bull Terrier dogs by way of vouchers to the following qualifying groups of people.
To qualify for assisted neutering you must be in receipt of at least one means tested benefit or a senior citizen in receipt of state pension.
Please email the clinic on firstname.lastname@example.org if you would like to apply for a neutering voucher.
Proof of Benefit MUST be shown when applying for a voucher.
Cats £25 each for male or £35 each for female
The cat neutering vouchers can be used at the followings vets:
Kew Vets, Vets4Pets (Harlow), Mercer & Hughes, Walton Lodge and Bishop’s Stortford Veterinary College
Staffordshire Bull Terrier Neutering
To register a Staffordshire Bull Terrier dog with us you must first agree to have it neutered. Please help stop the destruction of healthy animals; our shelters are full to bursting point with unwanted Bull breed dogs.
We are running a campaign to assist financially with the neutering of these dogs.
Staffordshire Bull Terriers £70 each for male or £90 each female.
Help to reduce the numbers of unwanted or unexpected litters and the numbers of rabbits in shelters
We offer subsidised neutering vouchers to people on a means tested benefit
Rabbits £35 each for male or female
The vouchers can be used at the following vets: J A C Kew & Vets4Pets, Harlow
Dog owners are required by law to have their pets microchipped.
We offer microchipping of cats and dogs to the general public (individuals do not need to be in receipt of benefits) at £10 per animal.
Microchipping involves inserting a microchip under the skin of your pet and is a reliable method of identification so long as contact details are kept up-to-date.
This is not an alternative to a dog collar:
- Every dog in a public place is required to wear a collar with the name and address of the owner attached to it.
- The owner or any person in charge of it, is guilty of an offence if it is not wearing a collar and tag and the dog will be treated as a stray if found.
This service is generally available when the clinic is open.
Staff are able to scan stray animals which are brought to the clinic.
We are now offering a cat/dog vaccination service to clients of our Clinic. To be able to use this service, you must meet the eligibility criteria for clients of our Branch.
For more information regarding vaccinating your pets, please refer to RSPCA Vaccinating Your Pet advice.
FULL COURSE, including Leukemia (includes general healthcheck) – £46.00
BOOSTER, including Leukemia – £25.00
FULL COURSE, excluding kennel cough (includes general healthcheck) – £46.00
BOOSTER – £25.00
KENNEL COUGH – £10.00, when vaccination is given with the FULL COURSE or BOOSTER vaccinations. We are not currently offering the kennel cough vaccination.