As a responsible pet owners, all our clients must register with a primary vet practice who are able to offer the full range of services needed for their pet. For out of hours emergencies, please contact your local veterinary hospital or call Forest Vets in Epping.
As our clinic does not have facilities to take in unwanted pets or abandoned animals, if you have any unwanted pet food, there are many families who need help and support with their pets. To donate pet food, please contact you local foodbank or visit https://harlow.foodbank.org.uk
Unless otherwise stated, our services are for people in receipt of means tested benefits, this includes Income Based Seekers Allowance, Income Based Employment Support Allowance, Universal Credit and Working Tax Credit. Individuals on a low income and receiving Housing Benefit and/or Council Tax Support, or senior citizens in receipt of a State Pension, are also eligible to use our services.
Who we will see
We recognise that some of our neighbouring branches don’t have RSPCA clinics, so we are prepared to see clients from outside our branch area (in our neighbouring branch areas). Hopefully this will help many more animals and their owners from the surrounding areas.
We do not have operating or X-ray facilities, if these are required then a referral to a private vet will be given.
If the client is from outside our branch area and is needing financial assistance towards a procedure at a private vet, then Stort Valley will have to direct them back to their own branch administration for this.
You can check as to whether you are inside our branch area on our postcode List & maps.
Phoebe is really settling in well and loves to play, eat, sleep and fuss.
Sox has been taken away to her new home and new life
Catya and Clair have gone to their Happy Ever After.
Bowser & Tilly have been adopted and whisked away to a better life.
Narla has has found someone to play with
Joe has gone off to play
Georgie has got a new home